Find the procedure you need
You can now download your documents or send us the ones we have asked you for, all from one place and without losing time. Made for keeping what you have open with us moving, with no complications.
- Bank certificateProof that the account is yours and the balance on it, with the date of issue.
- Bank statementEvery movement in a period, with the opening and closing balance. PDF or spreadsheet.
- Check your movementsEvery entry on your accounts, searchable and filterable by date.
- Copy of a transactionThe receipt for one order: what it says, its status, and what it proves.
- Tax certificateWhat was withheld and when, with the year's total, for your tax return.
- Purchase receiptsYour card purchases, at home and abroad, with the rate applied to each one.
- Clearance certificateCertifies that you have nothing outstanding with AVORA.
Send us the documents we asked you for
If one of your requests is waiting on a paper — an identity check, the backing for a claim — you attach it here and the request carries on without you having to write to anybody.
Online
All 14 procedures are requested from this screen, with no branch involved.
Secure area
Requested from inside your session, with your second factor, and every document is issued in your name.
On your own terms
You are not waiting on anybody's opening hours: the procedure moves when you start it.
Speed
What can be issued is issued on the spot. Anything that needs review tells you where it stands.